Helping you increase profit through revenue, sales, marketing and managing costs





About Charli Maggs Consultancy
I can provide a comprehensive range of services to assist hospitality businesses in various aspects of revenue generation, operational efficiency and cost management. With expertise in both Revenue and Operational Management, I am valuable for businesses looking to improve their profitability.
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I use my expertise in market analysis, pricing strategies, and demand forecasting to identify opportunities for revenue growth. By closely monitoring market trends and competitor behavior, I can assist businesses in setting the most optimal room rates and implementing effective revenue management strategies. Through data analysis and performance evaluation, I provide valuable insights to enhance sales and marketing initiatives, ensure efficient inventory management, and increase overall profitability.
With my proactive approach and attention to detail, I am dedicated to assisting businesses in making informed decisions that drive revenue and ultimately contribute to their long-term success.
Hotel Revenue Management
My main goal is to provide Hotel Revenue Management to small businesses that don't have the budgets of larger hotel groups to employ a Revenue Manager full time.
I look at strategies and tactics to optimize a business's pricing, inventory, room types, upgrade pricing, rate strategy, restrictions and distribution channels to maximize revenue, along with looking at your 'Direct Booking' strategy.. It's a critical aspect for any business looking to enhance their profitability. Along with producing reports, writing of budgets, forecasting revenue and cash flow.
I can provide you guidance at a consultancy level, be your 'Part-Time' Revenue Manager or your stand in Revenue Manager whilst your looking for the right person for the job.
Distribution / Visability
Ensuring what you offer is available across various distribution channels, as well as your own website, and are visible to potential customers. This is crucial for attracting business. This could involve online and offline channels, partnerships and other distribution methods. Although the ROI may not be completely transparent through various channels, these methods can add visibility of your product. With google analytics and UTM codes, different channels can become more traceable.
Marketing and Social Media
Effective marketing is essential for attracting and retaining customers. Social media can be a powerful tool for building brand awareness and engaging with your target audience. Mailshot and other ideas such as bounce back offers are great to engage with existing.
Implementation of Systems
You may find you have insufficient resources to implement a new system. We can provide individual projects to take on these tasks including system configuration and training. This could be any system, not just a PMS, eg. EPOS, RMS, HR tools etc.
Training
I can provide training across a diverse range of subjects, including but not limited to Revenue Management, Systems & Controlling Costs. My expertise is in various fields in the hospitality sector enabling me to deliver comprehensive and insightful training sessions that cater to your specific learning needs and can help in providing tools to carry these tasks out on your own.
Innovation
I can assist and provide support in creative concepts aimed at generating additional revenue streams for your business. Depending on the nature of your's this could include things such as: installation of min bars, bedroom improvements and upgrades, little touches such as welcome notes, additional extras and up-selling opportunities. I can assist with this not only with Accommodation, but Sales, Events & Restaurants to.

